Emma McKeown
Best regards
John Merrick
Matthew Wilson
Jordan Farrington
Matthew Wilson
Jordan Farrington
Matthew Wilson
Jordan Farrington
Matthew Wilson
Jordan Farrington
Matthew Wilson
Jordan Farrington
Matthew Wilson
Jordan Farrington

From: Emma Mckeown
Sent: Fri May 24 12:22:58 2024
To: John Merrick; Matthew Wilson; Jordan Farrington
Subject: RE: Concession form for CMCM2414695 - SENT
Importance: Normal
Attachments: image002.jpg; image003.gif; image004.jpg; image005.jpg; image006.jpg; image007.jpg; image008.jpg; image009.png; image010.png

To add

For the order, add a printed COC note on the line with the NCR reference.

Kind regards

Emma McKeown
Specifications Technician
James Walker UK Ltd
2 ^ndFloor, Gawsworth House, Westmere Drive, Crewe, Cheshire CW1 6XB, UK
Tel: +44 (0)1270 536 173 Team Tel: +44 (0)1270 536 140 Fax: +44 (0)1270 536 100
Email: emma.mckeown@jameswalker.biz Web: www.jameswalker.biz

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 07393831 England & Wales

From: John Merrick <john.merrick@jameswalker.biz >
Sent: Friday, May 24, 2024 12:09 PM
To: Matthew Wilson <matthew.wilson@jameswalker.biz >; Jordan Farrington <jordan.farrington@jameswalker.biz >; Emma Mckeown <emma.mckeown@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi Jordan,

can you save a copy of the documents in the customers folder in

Location:

Home

Document Control

Global Document Control

JWUK

Customer Guidelines

A-Z Customer Guidelines Listing

Ready for next time!

Best regards

John Merrick
Sales Technical Specialist
James Walker UK Ltd
2 ^ndFloor, Gawsworth House, Westmere Drive, Crewe Business Park, Crewe, Cheshire CW1 6XB, UK
Tel: + 44 (0)1270 536047
Email: john.merrick@jameswalker.biz

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 07393831 England & Wales



From: Matthew Wilson < matthew.wilson@jameswalker.biz >
Sent: Friday, May 24, 2024 10:50 AM
To: Jordan Farrington < jordan.farrington@jameswalker.biz >; John Merrick < john.merrick@jameswalker.biz >; Emma Mckeown < emma.mckeown@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi Jordan,

That ’s a bonus! It ’s good to go as far as I am concerned.

Regards,

Matthew

Matthew Wilson
Senior Quality Engineer

James Walker & Co Ltd
Gote Brow, Cockermouth, Cumbria CA13 0NH, UK
Tel: +44 (0) 1900 898328
Mob: +44 (0) 7824 435257
Email: matthew.wilson@jameswalker.biz
Web: www.jameswalker.biz

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02432592 England & Wales

From: Jordan Farrington < jordan.farrington@jameswalker.biz >
Sent: Friday, May 24, 2024 10:39 AM
To: Matthew Wilson < matthew.wilson@jameswalker.biz >; John Merrick < john.merrick@jameswalker.biz >; Emma Mckeown < emma.mckeown@jameswalker.biz >
Subject: FW: Concession form for CMCM2414695 - SENT

Morning

Happy Friday J

Got this NCR approval back while I was off out of nowhere? Is it all good to go now?

Regards

Jordan Farrington
Internal Account Manager – Oil and Gas Industry
James Walker UK Ltd
2 ^ndFloor, Gawsworth House, Westmere Drive, Crewe Business Park, Crewe, Cheshire CW1 6XB, UK
Tel: +44 (0)1270 536 005
Email: jordan.farrington@jameswalker.biz

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02395892 England & Wales


From: Matthew Wilson < matthew.wilson@jameswalker.biz >
Sent: Monday, May 20, 2024 2:57 PM
To: Jordan Farrington < jordan.farrington@jameswalker.biz >; John Merrick < john.merrick@jameswalker.biz >; Emma Mckeown < emma.mckeown@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi Jordan,

Just to confirm, the top level details on the recent concession are all correct and reference the current PO in question do they?

Are we just talking about updating the description of the concession? Was anyone from technical involved in coming up with the initial wording that could add a bit of clarity? Not sure how involved Emma or John were on the original.

Regards,

Matthew

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02432592 England & Wales

From: Jordan Farrington < jordan.farrington@jameswalker.biz >
Sent: Monday, May 20, 2024 2:28 PM
To: Matthew Wilson < matthew.wilson@jameswalker.biz >; John Merrick < john.merrick@jameswalker.biz >; Emma Mckeown < emma.mckeown@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi

I know we can ’t book this yet as we need them to accept the concession, but the customer is now chasing for updates and expects the parts as soon as.

Do you need me to do anything with this before you can send over the updated concession? Need me to find the original deviation?

Regards

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02395892 England & Wales


From: Matthew Wilson < matthew.wilson@jameswalker.biz >
Sent: Friday, May 10, 2024 11:23 AM
To: Jordan Farrington < jordan.farrington@jameswalker.biz >; John Merrick < john.merrick@jameswalker.biz >
Cc: Emma Mckeown < emma.mckeown@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi Jordan,

I am a bit stumped to be honest.

The concession was updated so that the top level detail matched the latest order details etc. However the body of the concession was identical to last time.

It seems as though the customer is raising issue with the detail in the body of the concession.
Do we need to review this detail to see if it is still valid and if it needs some more clarity brought? I was just administrating the concession last time so have no prior involvement or knowledge as to the actual context of the concession request.

Regards,

Matthew

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02432592 England & Wales

From: Jordan Farrington < jordan.farrington@jameswalker.biz >
Sent: Tuesday, May 7, 2024 4:07 PM
To: Matthew Wilson < matthew.wilson@jameswalker.biz >; John Merrick < john.merrick@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi both

Do you have an update on this one please?

Regards

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02395892 England & Wales


From: Matthew Wilson < matthew.wilson@jameswalker.biz >
Sent: Wednesday, April 24, 2024 4:57 PM
To: Jordan Farrington < jordan.farrington@jameswalker.biz >; John Merrick < john.merrick@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi Jordan,

I ’ve added John in for some support as he actually sent me the concession from last year to sign and add to our database prior to sending.

I am not sure why they are requesting further clarification on this occasion, as we just duplicated the detail from the previous signed concession.

Hi John, any thoughts on this?

Regards,

Matthew

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02432592 England & Wales

From: Jordan Farrington < jordan.farrington@jameswalker.biz >
Sent: Wednesday, April 24, 2024 1:30 PM
To: Matthew Wilson < matthew.wilson@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695 - SENT

Hi Matthew

I sent this to the customer, with the below response –

Please note the concession is not acceptable and should clearly define the deviation, regardless it was accepted in the past. Reference to previous NCR ’s is helpful although not sufficient.

Regards

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02432592 England & Wales

From: Jordan Farrington < jordan.farrington@jameswalker.biz >
Sent: Friday, April 19, 2024 9:50 AM
To: Matthew Wilson < matthew.wilson@jameswalker.biz >
Subject: RE: Concession form for CMCM2414695

Morning Matthew

Happy Friday J

They have come back with a new concession form to complete. They said that even though they reference previous concessions, each order should be treated separately so a new form would need to be completed. (attached)

Is it you that completes these?

Regards

They seem to just refer back to previous NCR ’s.

If this is something that is doing to be almost a permit opposed to a deviation, I wonder if they would accept us referring to the historic NCR references opposed to raising a new concession on an order by order basis.

Please could you check with the buyer to see how they want to handle?

Regards,

Matthew

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02432592 England & Wales

From: Jordan Farrington < jordan.farrington@jameswalker.biz >
Sent: Thursday, April 11, 2024 10:46 AM
To: Matthew Wilson < matthew.wilson@jameswalker.biz >
Subject: Concession form for CMCM2414695

Morning

I have had the above order for part CMCM2414695 – 2229847-01 (BOM attached), and noticed a concession form had been created last time.

I saw your name on the bottom on the previous one, are you the one to complete this for the new order? Do I need to request a new form?

Thank you.

Regards

Registered office: Lion House, Oriental Road, Woking, Surrey GU22 8AP, UK, Reg No. 02395892 England & Wales